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Integrations

Works with the stack you already run.

Dessa connects to your help desk, store, fulfilment and returns tools, and answers on the channels your customers use. No migration: everything stays where it is.

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Help desk

Help desks Dessa works with.

All help desk integrations →
Trengo

Dessa resolves ecommerce questions in Trengo and hands the rest to your team.

Learn more →Zendesk

Dessa resolves ecommerce questions in Zendesk and hands the rest to your team.

Learn more →Intercom

Dessa resolves ecommerce questions in Intercom and hands the rest to your team.

Learn more →Gorgias

Dessa resolves ecommerce questions in Gorgias and hands the rest to your team.

Learn more →
E-commerce platforms

Store platforms Dessa connects to.

All e-commerce platforms integrations →
Shopify

Live order data, plus cancellations and address changes before shipping.

Learn more →WooCommerce

Order, shipping and return answers from your WooCommerce store.

Learn more →Magento

Order, shipping and return answers from your Magento store.

Learn more →Lightspeed

Order, shipping and return answers from your Lightspeed store.

Learn more →BigCommerce

Order, shipping and return answers from your BigCommerce store.

Learn more →PrestaShop

Order, shipping and return answers from your PrestaShop store.

Learn more →Shopware

Order, shipping and return answers from your Shopware store.

Learn more →
Returns & Fulfillment

Fulfilment and returns tools.

All returns & fulfillment integrations →
Sendcloud

Live shipment status, carrier ETA and tracking link from Sendcloud.

Learn more →Picqer

Live shipment status, carrier ETA and tracking link from Picqer.

Learn more →Monta

Live shipment status, carrier ETA and tracking link from Monta.

Learn more →Returnless

Return window check and a pre-filled Returnless link.

Learn more →Returnista

Return window check and a pre-filled Returnista link.

Learn more →Loop Returns

Return window check and a pre-filled Loop Returns link.

Learn more →
Channels

Channels Dessa answers on.

All channels integrations →
WhatsApp

Dessa answers WhatsApp conversations in your help desk inbox.

Learn more →Instagram

Dessa answers Instagram conversations in your help desk inbox.

Learn more →Email

Dessa answers email conversations in your help desk inbox.

Learn more →Live chat

Dessa answers live chat conversations in your help desk inbox.

Learn more →Facebook Messenger

Dessa answers Facebook Messenger conversations in your help desk inbox.

Learn more →
How we connect

Built around your setup.

Nothing to migrate

Dessa joins the help desk your team already uses. Your inbox, views and workflows keep working as before.

Real data, real answers

Dessa reads orders, shipments and returns from your tools, so it resolves the question instead of only answering it. Order changes are available for Shopify today.

Your team stays in charge

Dessa resolves what it can and hands the rest to your team, with the full context.

FAQ

Questions,
answered.

Say hey to Dessa.

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