Connect Returnista and Dessa checks every return request against your policy, then shares a pre-filled Returnista link, so the customer can start right away.
Your return rules, labels and refunds stay in Returnista. Dessa sends customers to the right place to start.
Dessa checks every request against your return window and the actual order before it replies.
Exceptions and edge cases go to your team, with the order and the customer's question already in the conversation.
Dessa looks up the order, checks it against your return window and gives a clear yes or no.
Dessa shares a pre-filled Returnista link, so the customer can start the return right away.
The same conversation also covers order status and tracking, from your store and carrier data.
Outside the window, a damaged item or a special request: Dessa hands it to your team with full context.
First your store, then Returnista. Our team guides the setup with you.
Dessa drafts replies to real conversations, so you see the results before anything goes out.
Turn on Autopilot Mode for the flows you trust, and expand from there.
Returnista
Sendcloud
Picqer
Returnless