Connect your PrestaShop store and Dessa answers order and return questions with real order data, and hands the rest to your team with full context.
Dessa looks up the live order and carrier status in PrestaShop and gives the customer a real answer: order number, status and delivery window.
Dessa checks your return policy against the actual order and shares your returns-portal link, so the customer can start right away.
Sizes, materials, stock and compatibility, answered from your own catalogue.
Dessa makes order changes in Shopify only today. For PrestaShop stores, Dessa hands the request to your team with the order details.
Authorize the connection through your store. Our team guides the setup with you.
Policies, products and past conversations become working knowledge.
Dessa drafts replies to real conversations, so you see the results before anything goes out.
Turn on Autopilot Mode for the flows you trust, and expand from there.
PrestaShop
Shopify
BigCommerce
Shopware