Careers

Build the agent that makes support humane again

We are a small team in Amsterdam (and remote across Europe) teaching Dessa to resolve the work that burns support teams out. If that sounds worth your best years, we should talk.

Conditions · Dawn intake
Warming up
Workload
18 tasks/hr
Revenue today
0.0k
Load across the day
Warming up
12AM6AM12PM6PM
dessa@ops · beat 1/6
faq #inbox → 34 replies drafted
return #48219 → refund approved · policy:auto

The pitch

Why work on Dessa

Small team, real stakes

400+ teams depend on Dessa daily. Everything you ship reaches production customers in days, not quarters.

Humans stay in the loop

We automate the repetitive so people can do the human part. That principle shapes the product and the company.

Remote-first, Europe-based

Amsterdam HQ, async by default, real ownership. We hire for judgment, not hours online.

Process

How hiring works

  1. 1

    Apply

    Send a short note about what you have built and why this problem — not a cover letter — to the address below.

  2. 2

    Talk

    Two conversations: one about your work, one about ours. No riddles, no take-home longer than an evening.

  3. 3

    Work together

    A paid day working on something real with the team, remote or in Amsterdam.

  4. 4

    Decide

    We both sleep on it and decide within a week. Feedback is honest either way.

FAQ

Working here, honestly

What roles are open right now?

We hire opportunistically for product engineering, applied AI and customer-facing roles. If you are exceptional and the fit is obvious, the lack of a listed vacancy will not stop us.

Do you hire outside the Netherlands?

Yes — anywhere within roughly two hours of CET. We meet in Amsterdam a few times a quarter.

What is the interview take-home?

One evening maximum, paid if it grows beyond that. We think unpaid multi-day assignments are a red flag — ours or anyone's.

How do I apply?

Email us via the contact page with a few lines about yourself and links to things you have made. A human reads every message.

No perfect role listed?

Tell us what you are great at anyway. The best people we have hired did not match a job description.