Keep your support calm through the Cyber Monday 2026 surge.
Dessa resolves customer inquiries autonomously, so your backlog stays clear when online orders peak. Connect her to your existing helpdesk and scale support without adding headcount.
Live in a day · Closed beta · Pricing announced at launch
- 62%
- resolved autonomously
- 40s
- median resolution
- 4.8
- CSAT
“This is placeholder testimonial copy for layout testing only — replace with a real customer quote before launch.”
FAQ
Questions, answered
How quickly can we deploy Dessa before Cyber Monday?
Dessa connects to your existing helpdesk rather than replacing it, so setup is measured in days. That gives you time to review and tune her responses before Cyber Monday traffic ramps up.
How does Dessa handle sudden spikes in traffic?
Dessa resolves inquiries autonomously and scales with your volume, so a surge in orders doesn't turn into a growing backlog. She resolves 62% of inquiries on her own, with a median resolution time of 40 seconds.
Does Dessa support international shoppers?
Yes. Dessa works across 32 languages, so shoppers get answers in their own language wherever your Cyber Monday traffic comes from.
Can Dessa handle common order questions?
Dessa handles the repetitive questions that spike on Cyber Monday, like order status, shipping, and returns, and hands anything more complex to your team with the full context.
What happens when Dessa can't resolve a request?
When a request needs a person, Dessa routes it to the right agent with the full conversation history, so your team picks up where she left off without asking the customer to repeat themselves.
Say hey to Dessa
Dessa resolves customer inquiries autonomously, so your backlog stays clear when online orders peak. Connect her to your existing helpdesk and scale support without adding headcount.